Apollo Group TV – Refund & Return Policy

At Apollo Group TV, we value our customers and aim to provide a reliable and enjoyable streaming experience. Because we offer digital services, our refund policy is specific to the nature of our content delivery.

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1. No Refunds on Digital Subscriptions

All sales are final. Due to the digital nature of our Service, we do not offer refunds once a subscription has been activated or a trial has been started.

Please ensure that the device compatibility and service availability meet your needs before making a purchase.

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2. Free Trials (if applicable)

If a free trial is offered:

• You may cancel at any time before the trial period ends to avoid charges.

• Once the trial converts into a paid subscription, the payment is non-refundable.

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3. Duplicate Payments

If you have been mistakenly charged more than once for the same subscription period, please contact our support team. After verification, we will issue a refund for the duplicate transaction only.

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4. Technical Issues

We strive to maintain uptime and performance across all platforms. If you experience a technical issue:

• First, contact our support team for troubleshooting.

• If our team cannot resolve the problem and you are unable to use the service at all, a partial or full refund may be considered on a case-by-case basis at our sole discretion.

Note: Temporary outages, ISP problems, or issues with customer devices do not qualify for a refund.

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5. Cancellation Policy

• Subscriptions renew automatically unless canceled at least 48 hours before the renewal date.

• You may cancel anytime via your account dashboard or by contacting support.

• Canceling a subscription prevents future charges but does not refund the current billing period.

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6. Chargebacks

If you initiate a chargeback without first contacting us, we reserve the right to:

• Suspend or terminate your access to the Service,

• Block your account from future use,

• Report the incident to anti-fraud networks.

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7. Contact Us

If you believe you are eligible for a refund or have questions about this policy, contact us directly:

• 📧 Email: support@apollogrouptv.com

• Websitte https://apollo-grouptv.pro/

• 🕘 Support Hours: 9 AM – 6 PM PST, Monday to Friday